Ophthalmic Technician
RESPONSIBILITIES
- Complete preoperative and postoperative diagnostic testing and full eye exams, offering clear explanations to patients throughout the process
- Provide counseling and recommendations with respect to procedures and technology available at Patodia Eye Institute
- Promote Patodia Eye Institute’s technology appropriately, based on internal protocols
- Provide superior customer service and patient care
- Use appointment and patient file software, patient charts and other available tools to make accurate and clear notes regarding patient eye health
- Be accountable for the quality and accuracy of all testing and charting completed
- Staying aware and understanding changes made to protocols, procedures, product and the services we offer
- Assist in special projects, as needed
- Any other tasks as per required by the Center Director or management team
REQUIRED SKILLS
While no previous experience is required as we provide all on the job training the following skills are a must:
- Minimum typing speed of 50 wpm
- Superior communication skills, particularly verbal, with excellent “bedside manner”, professionalism, and active listening
- Excellent presentation skills, with an ability to adapt to variety of patient types
- Patience, approachability and calm demeanor
- Ability to manage patient expectations and concerns
- Engaging and outgoing personality
- Very organized, with attention to detail
- Adapt well to often-changing environment, manage personal stress
- Team-oriented and collaborative, demonstrate a willingness to learn and also coach others
- Organized and efficient with sense of initiative
- Familiar with computers and with an ability to learn new software, entry-level experience with MS Office
- Comfortable working in close contact with patients
Required education:
- High school or equivalent
Please apply in person between 8:00 and 17:00.
OR
Submit you resume to careers@patodiaeye.com