Ophthalmic Technician

RESPONSIBILITIES

Complete preoperative and postoperative diagnostic testing and full eye exams, offering clear explanations to patients throughout the process
Provide counseling and recommendations with respect to procedures and technology available at Patodia Eye Institute
Promote Patodia Eye Institute’s technology appropriately, based on internal protocols
Provide superior customer service and patient care
Use appointment and patient file software, patient charts and other available tools to make accurate and clear notes regarding patient eye health
Be accountable for the quality and accuracy of all testing and charting completed
Staying aware and understanding changes made to protocols, procedures, product and the services we offer
Assist in special projects, as needed
Any other tasks as per required by the Center Director or management team

REQUIRED SKILLS
While no previous experience is required as we provide all on the job training the following skills are a must:

Minimum typing speed of 50 wpm
Superior communication skills, particularly verbal, with excellent “bedside manner”, professionalism, and active listening
Excellent presentation skills, with an ability to adapt to variety of patient types
Patience, approachability and calm demeanor
Ability to manage patient expectations and concerns
Engaging and outgoing personality
Very organized, with attention to detail
Adapt well to often-changing environment, manage personal stress
Team-oriented and collaborative, demonstrate a willingness to learn and also coach others
Organized and efficient with sense of initiative
Familiar with computers and with an ability to learn new software, entry-level experience with MS Office
Comfortable working in close contact with patients

Required education:

Please apply in person between 8:00 and 17:00.